Frequently Asked Questions

Everything you need to know about your UREVO fitness journey.

How long does shipping take for UREVO treadmills?

Standard shipping typically takes 3-7 business days within the contiguous United States. Once your order is processed, you will receive a tracking number to monitor your delivery status.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a refund.

Do UREVO products come with a warranty?

Yes, all UREVO fitness equipment comes with a 12-month warranty covering manufacturing defects and hardware malfunctions under normal use conditions.

Are the under-desk treadmills easy to store?

Absolutely. Our under-desk series is specifically designed with a slim profile and built-in wheels, making it easy to slide under a sofa or bed when not in use.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Klarna for flexible financing.

How do I maintain my treadmill to ensure longevity?

Regular maintenance includes lubricating the running belt every 3 months and ensuring the belt is centered. Detailed instructions are provided in the user manual included with your machine.